When Clients Speak: Reflections from a Career Transition Journey

In career transition and outplacement work, impact is best measured not by promises made, but by outcomes experienced. One of the most meaningful ways to reflect on the value of outplacement and career coaching support is through the voices of those who have lived the process.

Recently, a Senior Executive in International Development took part in one of our outplacement programmes and shared the following feedback, after completing their career transition journey:

"Ross was an exceptional coach during my career transition and I’m truly grateful for the experience. From our earliest sessions in 2024, he showed an unusual level of commitment, professionalism, and consistency. He was always prepared and fully present in every conversation. Ross has an ability to coach holistically while still being extremely practical.

He helped me develop clarity around my career objectives and priorities, while also rolling up his sleeves on tangible tools like CV restructuring, identifying achievements, refining messaging, and strengthening my LinkedIn and online profile. He also supported me with both proactive and reactive job search approaches: networking strategy, outreach messaging, interview preparation, and building confidence in how I presented my experience. He was incredibly knowledgeable, supportive, and constructive throughout.

What made Ross truly stand out is how proactive he was and how deeply he was engaged in my success. He shared his network generously and even brought forward specific opportunities he came across, showing genuine investment in my next step. I would recommend Ross to any leader who wants a coach who is committed, insightful, practical, and deeply engaged in helping you succeed."

Career transitions are rarely linear. They require clarity, confidence, practical tools, and consistent support. Testimonials like this reinforce why a holistic yet hands-on approach matters - supporting individuals not only in finding their next role, but in navigating change with purpose and confidence.

If you would like to learn more about our outplacement and career transition support, explore our services on our website and various platforms, email info@dma-group.co.za or call +2711 888 9009 for a confidential conversation.